Stake Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Stake Casino in relation to your use of the website, applications, games, account services and other features made available through the platform. They apply whenever you browse the website, create an account, access a game, make a transaction or otherwise use the services.

You should read these terms before using the platform and keep a copy for your records. Additional rules may apply to particular games, competitions, promotions, payment options or other services. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant activity to the extent of the conflict.

Stake Casino may update these terms when reasonably necessary, including to reflect changes to the services, technology, business practices or applicable law. The updated version will apply from the date stated on the website or, where no date is shown, from the time it is published. You should check this page regularly. Continuing to use the services after an update means that you accept the revised terms.

Eligibility and lawful use

• You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located.
• You are responsible for checking whether access to the services is lawful in your state, territory or country before registering or wagering.
• You must use the services for your own personal purposes and not on behalf of another person, business or organisation.
• You must not use the platform for fraud, money laundering, unlawful activity, market manipulation or any other prohibited purpose.
• You must not attempt to bypass geographical, technical, account or security controls, including by providing misleading location information.

2. Accounts, identity and security

Some features require you to create and maintain an account. You must provide information that is accurate, current and complete, and update it if your circumstances or details change. Information may be requested to confirm your identity, age, location, source of funds or eligibility to use particular services.

You are responsible for keeping your username, password, authentication details and devices secure. Do not share your login details or allow another person to use your account. You should notify Stake Casino promptly if you suspect that your account has been accessed without permission, your details have been compromised or a transaction appears incorrect.

Stake Casino may restrict, suspend or close an account where it reasonably considers that these terms have been breached, information cannot be verified, activity appears suspicious, a legal or regulatory obligation requires action, or continued access could create a risk to the platform or its users. Where permitted by law, access may also be limited while an investigation is undertaken.

You should not create or use accounts in a way that is dishonest, misleading or intended to obtain an improper advantage. If an account is closed or suspended, you must not attempt to avoid that action by opening another account unless you have received permission to do so. Any remaining balance will be handled in accordance with applicable law and the relevant account review.

Verification checks

Identity and compliance checks may be completed before or after an account is opened, and before certain transactions or withdrawals are processed. You agree to provide requested documents or information within a reasonable period. Documents must be genuine, current and belong to you. Failure to complete a required check may result in a delay, restriction or refusal of a transaction or service.

3. Games, wagers and promotions

You may place wagers only through the available account functions and in accordance with the rules displayed for the relevant game or market. A wager is generally recorded when it is accepted by the platform. The status shown in your account or transaction history should be checked carefully. If a technical or communication error occurs, Stake Casino may review the affected activity and take the action permitted by the relevant game rules and applicable law.

Game outcomes are determined by the rules and systems applicable to each game. You should understand the rules, entry conditions, settlement method and any available odds or return information before participating. Unless a specific rule states otherwise, wagers cannot be changed or cancelled after acceptance.

You must not interfere with the normal operation of the platform or use software, devices, scripts or methods designed to obtain an unfair advantage. This includes exploiting a fault, attempting to manipulate results, using prohibited automated tools, colluding with other users or engaging in any activity that may compromise the integrity of a game or promotion.

Promotions and bonuses

Promotions, bonuses, rewards and promotional campaigns are subject to their own terms. Those terms may include eligibility requirements, time limits, wagering conditions, game restrictions, deposit requirements, maximum or minimum values, withdrawal conditions and other limitations. You should read the applicable promotional terms before accepting or using an offer.

A promotion may be withdrawn, changed or refused where permitted by its terms or by law. Stake Casino may withhold or remove a promotional benefit if it reasonably believes that the offer has been misused, obtained through misleading conduct, claimed in breach of its conditions or connected with prohibited activity. Promotional balances and cash balances may be treated differently, as explained in the relevant offer.

4. Deposits, withdrawals and transactions

Available payment methods, processing requirements and transaction conditions are shown through the platform and may change from time to time. You must use a payment method that belongs to you or that you are authorised to use. Payments made using another person’s card, account or financial details may be rejected or reviewed.

Before making a deposit, check the amount, currency and payment method carefully. You are responsible for ensuring that your bank or payment provider permits the transaction. Fees, conversion costs, payment provider conditions and network charges may apply and may be outside Stake Casino’s control.

Withdrawal requests may be subject to account verification, transaction checks, applicable game or promotion rules and legal requirements. Stake Casino may request further information before completing a withdrawal. A request may be delayed, rejected or adjusted where there is a reasonable concern about identity, fraud, unlawful activity, a technical error, a breach of these terms or an unresolved promotional condition.

You should review your account balance and transaction history regularly. If you believe a transaction, balance or game result is incorrect, raise the issue as soon as reasonably possible through the available support or account channels. Records maintained by the platform may be used to assess the matter, subject to applicable law.

Taxes and financial responsibility

You are responsible for understanding and meeting any tax, reporting or other financial obligations that may apply to you. Stake Casino does not provide personal financial, tax or legal advice. Never deposit money that you need for essential living costs, bills or other financial commitments.

5. Responsible use, privacy and legal provisions

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, keep your activity within those limits and do not chase losses. If gambling is affecting your finances, relationships, work, study or wellbeing, stop playing and seek independent support.

• Use any available deposit, wagering, session or loss controls that suit your circumstances.
• Take a break or request an account restriction if you feel you need distance from gambling.
• Do not gamble while intoxicated, distressed or under pressure from another person.
• Do not borrow money or sell essential possessions to fund gambling.
• Seek help from a qualified support service or health professional if gambling no longer feels enjoyable or controlled.

Privacy and personal information

Personal information is collected, used, stored and disclosed in accordance with the Stake Casino Privacy Policy. By using the platform, you acknowledge that information may be processed for account administration, identity verification, payments, security, customer support, legal compliance, responsible gambling and service improvement, as described in that policy.

Intellectual property and availability

The website, software, branding, text, graphics, design and other content are protected by intellectual property rights. You may use the services only for their intended personal purpose. You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit platform content unless permitted by law or authorised in writing.

The services may not always be available, uninterrupted or error-free. Maintenance, upgrades, internet failures, third-party services, technical faults and events outside reasonable control may affect access. To the extent permitted by law, Stake Casino is not responsible for loss caused by circumstances that cannot reasonably be controlled or avoided.

Complaints and applicable law

If you have a question or complaint, use the support or contact options made available on the website and provide enough information for the matter to be reviewed. You may be asked to confirm your identity or supply relevant transaction details. Complaints will be considered in accordance with applicable procedures and legal requirements.

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those mandatory rights, your use of the services is governed by the laws and courts that apply to the relevant service and your location, as determined by applicable law.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not amount to a waiver of that provision. The current version published on the website is the version that applies to your use of the services.